TeleTech looking to hire 200
TeleTech Holdings Inc. has announced it is recruiting more than 200 new employees for its Uniontown Mall facility to handle new business contracts the company has received. TeleTech is seeking applicants for customer service representative jobs. These are people who will handle over-the-phone help to banking customers. TeleTech representatives in Uniontown will handle only incoming calls rather than outgoing telemarketing calls. Call types will include life insurance questions, checking balances, paying bills, transferring money from accounts, getting stock quotes and filing insurance claims.
New hires will be given paid training before they handle any calls. Employees are offered an hourly base rate in addition to monthly performance-based incentives. A benefits package including 401k, medical, vision, dental, tuition reimbursement and more is available.
Candidates interested in the jobs may apply online at www.hirepoint.com
from their home computer, library or local job service office.
TeleTech also will host a job fair at the Uniontown site from 10 a.m. to 5 p.m. Wednesday.
Judy Shull, site director, said the TeleTech was awarded the new business based on the value and world-class service provided by the Uniontown team.
The TeleTech Uniontown facility is a state-of-the-art customer service management center (CMC) that serves many different clients.
TeleTech Holdings Inc. is a global provider of customer management and business process outsourcing (BPO) solutions.
TeleTech’s clients include Global 1000 businesses and governments.
The Englewood, Calif.-based TeleTech reported record fourth quarter 2006 revenue of $336.7 million, the highest quarterly revenue in TeleTech’s history and a 10.7 percent increase over the year-ago quarter. Revenue in TeleTech’s North American and International BPO segments grew 16 percent over the year-ago quarter and represented 98 percent of consolidated fourth quarter revenue, the company said.